Privacy Policy

We take your privacy seriously and are committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your personal data when you visit our website or use our services.

Who we are
We are The Cotswolds Laser Co, a company registered in United Kingdom. Our registered office is at 52 Spire View, Cirencester, GL7 1WP. If you have any questions or concerns about this privacy policy or our use of your personal data, please contact us at info@thecotswoldslaserco.com

What personal data we collect
We may collect the following personal data when you visit our website or use our services:

  • Your name, email address, and other contact information
  • Payment and billing information
  • IP address, browser type, and other technical information about your device
  • Information about your use of our website or services, including pages visited and search terms used

How we use your personal data
We may use your personal data for the following purposes:

  • To provide our services to you and process your orders
  • To communicate with you about your orders and provide customer support
  • To send you marketing communications, with your consent
  • To improve our website and services

Legal basis for processing personal data
We process your personal data on the following legal bases:

  • Performance of a contract: To provide our services to you and process your orders
  • Legitimate interests: To communicate with you about your orders, provide customer support, and improve our website and services
  • Consent: To send you marketing communications

Sharing your personal data
We may share your personal data with third-party service providers who help us provide our services, such as payment processors, shipping providers, and marketing platforms. We may also share your personal data with law enforcement or other government agencies as required by law.

  1. Retention of personal data
    We will retain your personal data for as long as necessary to provide our services to you, fulfill our legal obligations, and maintain our business records. We may also retain your personal data for longer periods for archiving purposes, with appropriate safeguards in place.
  2. Your rights
    You have the right to access, correct, or delete your personal data at any time. You also have the right to object to or restrict our processing of your personal data, and the right to data portability. To exercise these rights, please contact us at info@thecotswoldslaserco.com.
  3. Changes to this privacy policy
    We may update this privacy policy from time to time to reflect changes in our business practices or legal requirements. We will notify you of any significant changes and obtain your consent if required by law.

Last updated: 1st April 2023