Shipping, Returns and Payments

Shipping:

We offer basic and express shipping to the UK. We also ship to international destinations such as Europe, Canada and the United States, but additional shipping fees may apply. Orders are typically processed within 2-3 business days (Monday to Friday) and shipped via standard shipping, which usually takes 2-3 business days for delivery within the UK. Expedited shipping options are available for an additional fee. We are not responsible for any delays or damages caused by the shipping carrier. International shipping usually takes between 5-7 business days.

Returns:

We take pride in the quality of our products and we want you to be completely satisfied with your purchase. However, due to the nature of our products, we do not accept returns or exchanges. All sales are final.

We encourage you to carefully review your order before submitting it to ensure that you have selected the correct items and that all details are accurate. If you have any questions or concerns about a product, please contact us before placing your order.

If you receive a damaged or defective product, please contact us within 24 hours of receiving your order. We will work with you to resolve the issue and provide a replacement if necessary.

We reserve the right to refuse any returns or exchanges. If you have any questions or concerns about our policy, please contact us at info@thecotswoldslaserco.com and we will be happy to assist you.

Payments:

We accept all major credit cards, including Visa, MasterCard, American Express, and Discover (see the bottom of the page for the whole list). We also accept payments through PayPal, Apple Pay etc. All payments are processed securely through our payment processor, and we do not store any payment information on our website. Your payment information is encrypted and transmitted securely to our payment processor to ensure the highest level of security. If you have any questions or concerns about payment, please contact us at info@thecotswoldslaserco.com